Most Asked Questions About Motorcycle Shipping
If you have any further questions please call (866) 561-4820
Most Asked Questions About Motorcycle Shipping
Make sure your motorcycle is within 96″ long, and 40″ wide. You need to know the weight of your motorcycle. Fold in the mirrors if possible, and remove all items from the saddlebags. DO NOT send important documents with your motorcycle. We recommend you send them with an overnight courier. The driver will not pick up or deliver the documents.
If you have any further questions please call (866) 561-4820
Understanding the amount of time it takes to deliver your motorcycle after pickup.
Here are some examples of delivery times, these times are estimated and should not be considered as guaranteed.
East coast to west coast or west to east approximately 7-14 days
Central US to east coast or central to west coast approximately 5-8 days
Southern states to northern states or north to south approximately 5-8 days
Within your state pickup and deliveries are approximately 1 to 3 days
East coast to Hawaii is approximately 20 to 30 days.
West coast to Hawaii is approximately 10 to 20 days.
Keep in mind that these times are averages and can change to different situations. For example if your motorcycle is not picking up or delivering to a major city we may have to put it on a second truck and this could cause a delay. If you have any further questions please call (866) 561-4820
No, do not drain any fluids in your bike. If you have any further questions please call (866) 561-4820
Yes, please call for the most accurate quote. If you have any further questions please call (866) 561-4820
This is the date your Motorcycle is ready for us to pick up, but keep in mind that this is not necessarily the exact pick up date. Depending on truck driver availability at that time, we may be able to assign a truck to pick up your Motorcycle on your first available shipping date but it may also be a couple days after. If we cannot pick it up that day, it should be within our usual pick up window of 1 to 3 business days starting from the first available date. If you have any further questions please call (866) 561-4820
Yes, the truck driver will get as close to your door as he can legally and safely. Many cities have restrictions on large trucks that prohibit them from driving into some residential areas. Motorcycle shipping trucks are big and need lots of space to maneuver and turn around. If your home is restricted by narrow streets, low-hanging trees, low bridges, speed bumps or tight turns, the driver may ask you to meet the truck at a nearby destination.
If you have any further questions please call (866) 561-4820
Next-day shipping is available at a premium price, but we recommend that you schedule your Motorcycle transport as far out as you can. This is to ensure a smooth pick-up and delivery.
If you have any further questions please call (866) 561-4820
Make sure your Motorcycle is insured! Our transporters carry coverage for your Motorcycle, but if the insurance company denies the claim for any reason, you don’t want to be stuck with the bill or fighting the insurance company on your own.
If you have any further questions please call (866) 561-4820
You can choose to pay in full online as we accept Visa, MasterCard, American Express and Discover will be accepted. No personal checks and no business checks will be accepted. Our drivers cannot accept cash on delivery due to issues in the past of being robbed or misplacing it. Payment must be arranged prior to pickup. We will charge your card the day of pickup, unless pickup is on the weekend and then we will charge your card the Friday before.
If you have any further questions please call (866) 561-4820
Open Carrier
This is shipping that does not protect your Motorcycle from the elements. Your Motorcycle is exposed to the weather, but we can fit more Motorcycle on our truck and this lowers the cost of transport. Damages from the elements are rare, but can occur. Most people are willing to take the small risk to save a considerable amount of money.
Enclosed Carrier
This is shipping that protects your Motorcycle from the elements. Going enclosed can protect your Motorcycle from weather, rocks and theft. In most cases an enclosed carrier will cost double of what it would cost to ship on an open carrier. These drivers have more experience with high-end Motorcycle.
If you have any further questions please call (866) 561-4820
Yes, BUT IT MUST BE ARRANGED UPFRONT and there will be an extra cost involved to guarantee a time frame. Please call for the most accurate quote if you need guaranteed pick up date(s). However, because anything can happen on the road, the Motorcycle shipping industry does not guarantee delivery dates.
If you have any further questions please call (866) 561-4820
You don’t personally need to be there but we recommended that you have a person you trust at both pickup and delivery if you cannot be there yourself. The person you choose must be at least 18 years of age and be at both pickup and delivery you or your trusted person will need to inspect the Motorcycle and mark any damage on the Bill of Lading before signing it. At pickup you are looking for any pre-existing damage and at delivery you will note any new damage that occurred during the shipment of your Motorcycle. If you have any further questions please call (866) 561-4820
All you need are the keys and your Motorcycle. You will need a title to ship to Hawaii or international unless you have permission from your lone guaranteer If you have any further questions please call (866) 561-4820
You should have some gasoline in the Motorcycle’s tank. It’s best to have a 1/4 of the tank, but we will ship your Motorcycle no matter the level of gas, but keep in mind if your Motorcycle runs out of gas during transport you will most likely have a fee. If you have any further questions please call (866) 561-4820
After a truck has been scheduled, we will email you a notification with the estimated pick up date along with the driver’s phone number. The truck driver usually calls 24 hours ahead of pick up or delivery to notify you of his estimated arrival time at your address. Special arrangements can be made upon request. If you have any further questions please call (866) 561-4820
Make sure the Motorcycle is clean so the our truck driver can make a proper inspection of any existing damages, scratches or dings. Remove all loose parts external modifications attached to the Motorcycle. Make sure you remove any toll passes from the Motorcycle so that you’re not charge when we travel through the booths. If you have any further questions please call (866) 561-4820
No. We only offers Door-to-Door Motorcycle shipping which means no dropping off or picking up Motorcycle from a terminal. Sometimes customers will meet a truck driver nearby the pickup or delivery address if the roads are to narrow or there are low-hanging trees. In this case, the trucker driver will still get as close as legally and safely possible. If you live in a rural location that is accessible but out of the way you have the option to meet the trucker near an interstate or major city which will reduce the cost of shipping your Motorcycle. We do not require this for rural locations, just an option for you to save money. If you have any further questions please call (866) 561-4820
You can change your ‘First Available Shipping Date’ before a truck driver is assigned/dispatched to your order. If you change it after the fact you may have to pay a fee. If you have any further questions please call (866) 561-4820
Yes, but please enter the most-specific information you have. A zip code will work just fine. If you only know the city we can still calculate a quote that is just as accurate as if we had a zip code. If you only know roughly where your Motorcycle is being shipped to or from, use a major city you think you might be shipping to or from to get a good idea of what it will cost. If you have any further questions please call (866) 561-4820
Yes, and we’re the best choice for active and retired Military men and women. Please call (866) 561-4820 and we’ll let you know the lowest price we can do. If you have any further questions please call (866) 561-4820
No. Our prices are all-inclusive and there are no additional nor hidden fees. If you have any further questions please call (866) 561-4820
Yes, the discount will vary depending on how many Motorcycle and size. To get a multi-Motorcycle discount all vehicles will need to be going on the same truck from and to and from the same location. Give us a call and we’ll let you know exactly how much of a discount you can get over our standard prices. If you have any further questions please call (866) 561-4820
Yes, it is specified by Federal Law, a truck driver must be paid in full for services rendered. It is also in your best interest to pay the truck driver in full. If you withhold the trucker’s payment partially or in full, he/she can legally hold the Motorcycle, until all applicable fees are paid. But don’t worry, we are here to help you incase of any issues! If you experience any difficulties, don’t hesitate to contact us. If you have any further questions please call (866) 561-4820
Yes, we ship non-running Motorcycle every day. Inoperable(non-running) Motorcycle will typically take longer to be picked up and cost more because not all truck drivers can or are willing to take non-running Motorcycle. We will arrange for a truck with a winch to load your Motorcycle. If you have any further questions please call (866) 561-4820
Yes, we ship hundreds of Motorcycle each week from salvage auctions and other types of Motorcycle auctions. Each auction will have different requirements to release to Motorcycle and we’ll get all the necessary details from you at the time of booking your order. Please make sure the Motorcycle is fully paid and ready for release from the auction. Also be aware that if your Motorcycle is booked as operable but it turns out the Motorcycle is inoperable there will be additional cost and the original truck driver may not be able to accommodate a non-running Motorcycle. If you have any further questions please call (866) 561-4820
Yes. Please make sure your bill with the storage facility is settled in full prior to us picking up your Motorcycle. This is one of the biggest problem we have with picking up Motorcycle at storage facilities. Be aware that if the Motorcycle turns out not to run and it was booked as an operable Motorcycle the cost to complete the shipping will be higher and the original truck driver may not be able to pick up your Motorcycle. If there is any doubt about whether the Motorcycle will start when the truck driver gets there, give us a call and we’ll discuss options. If you have any further questions please call (866) 561-4820
Yes, we can fulfill the shipment of your Motorcycle(s) to your international destination. If you have any further questions please call (866) 561-4820
It is recommended but not required. Your vehicle will be insured by the carrier’s cargo and liability policies, But insurance companies do deny claims, so it’s best to have your Motorcycle insured. If you have any further questions please call (866) 561-4820
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