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    Hawaii Vehicle Shipping – FAQ’S

    Hawaii Shipping
    Need the cost to ship your car?

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    What paperwork do I need to ship a car to Hawaii or to ship a car from Hawaii?


    When a vehicle is shipped from the mainland to Hawaii, no documents are required.

    When a vehicle is shipped from Hawaii to the mainland, the owner of the vehicle must provide the following documents: 

    If your vehicle is financed or a lease

    When you drop your vehicle off you must have a letter from the lien holder releasing the vehicle for shipment to the mainland on official letterhead from the lien holder and this must be notarized. Note: All notarized letters are only valid for 30 days from the notarized stamped date.

    If your vehicle is owned out right

    A copy of the title and current registration must be with the vehicle for it to ship. The owner listed on the title of the vehicle must be the the person shipping the vehicle, and they will be required to show a photo ID and proof of ownership.

    If there are two owners listed on the title

    Both of the vehicle owners must be present with a photo ID or notarized consent from the owner who who will not be present.

    If you have any further questions please call (866) 561-4820

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    Can I ship personal items in my vehicle?

    You may NOT have anything in the vehicle that part of the vehicle. We have seen so many vehicles get held up at the port because of items in the vehicle. The best practice is to take anything out of the vehicle that didn’t com with it when you bought it. This is for liability reasons, and please note that the port will conduct a thorough inspection of your vehicle before it ships and remove any personal items before it is loaded. If there are any personal items that can’t be removed, your vehicle will be rejected by port authorities. The only items that may remain in your vehicle are a spare tire, jack, jumper cables, and INSTALLED child safety seats.

    If you have any further questions please call (866) 561-4820

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    Does my vehicle get exposed to the elements?

    The ports vehicle storage areas are not covered and your car will be exposed. While your car is on the ship it will be down in the hull and protected from the elements. If we are picking your vehicle up from your location and taking it to the port for you then depending on the type of truck(open/enclosed) you choose will determine wether or not your vehicle will be exposed to the elements.

    If you have any further questions please call (866) 561-4820

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    What will I need to pick up my vehicle from the port in Hawaii?

    All you’ll need to pick up your car, truck or motorcycle is the Matson booking number, which will be provided by a your AAT representative after booking, once we have scheduled your shipment with the port.

    If you have any further questions please call (866) 561-4820

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    What’s the cost to ship a car from Hawaii?

    The cost to ship a car from Hawaii to the mainland will be the same as shipping a car to Hawaii if the distance, transport type and booking timing are the same.

    If you have any further questions please call (866) 561-4820

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    What’s the cost to ship a car to Hawaii?

    The cost of shipping a car to Hawaii will depend on certain factors, from the make and model of your car, truck or motorcycle to the ports of departure and entry. The best way to find out how much it is to ship a car to Hawaii or how much to ship a car from Hawaii to the mainland) is to use our online quote form or simply contact us for a free Car Shipping quote.

    If you have any further questions please call (866) 561-4820

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    When I ship a car to Hawaii or ship a car from Hawaii, is service door-to-door?

    When shipping your vehicle to Hawaii, we offer Door-to-Port service.
    Meaning we will pickup your vehicle as close to your door as legally and safely as possible. And we will deliver your vehicle to the port Hawaii.

    If you have any further questions please call (866) 561-4820

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When you are shipping a car from Hawaii to mainland, is service door-to-door?

    We offer Port-to-Door service. You must drop your vehicle off at the port, and we will bring your vehicle to your location on the mainland. You have the option to pick up your vehicle at the port. Depending on where you live this could save you some money!

    If you have any further questions please call (866) 561-4820

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    What is the First Available Shipping Date?

    This is the date your vehicle is ready for us to pick up, but keep in mind that this is not necessarily the exact pick up date. Depending on truck driver availability at that time, we may be able to assign a truck to pick up your vehicle on your first available shipping date but it may also be a couple days after. If we cannot pick it up that day, it should be within our usual pick up window of 1 to 3 business days starting from the first available date.

    If you have any further questions please call (866) 561-4820

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    HOW LONG DOES IT TAKE TO SHIP MY VEHICLE?

    Understanding the amount of time it takes to deliver your vehicle after pickup.Here are some examples of delivery times, these times are estimated and should not be considered as guaranteed.

    • To Hawaii from West Coast 19 – 33 Days
    • From Hawaii To West Coast 19 – 33 Days
    • East coast to west coast or west to east approximately 7-14 days
    • Central US to east coast or central to west coast approximately 5-8 days
    • Southern states to northern states or north to south approximately 5-8 days
    • Within your state pickup and deliveries are approximately 1 to 3 days
    • East coast to Hawaii is approximately 20 to 30 days.
    • West coast to Hawaii is approximately 10 to 20 days.



    Keep in mind that these times are averages and can change to different situations. For example if your car is not picking up or delivering to a major city we may have to put it on a second truck and this could cause a delay.

     If you have any further questions please call (866) 561-4820

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    HOW FAR IN ADVANCE SHOULD I SCHEDULE THE SHIPPING OF MY VEHICLE?

    Next-day shipping is available at a premium price, but we recommend that you schedule your car transport as far out as you can. This is to ensure a smooth pick-up and delivery.

     If you have any further questions please call (866) 561-4820

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    DO I NEED INSURANCE COVERAGE FOR MY VEHICLE?

    Make sure your vehicle is insured! Our transporters carry coverage for your vehicle, but if the insurance company denies the claim for any reason, you don’t want to be stuck with the bill or fighting the insurance company on your own.

     If you have any further questions please call (866) 561-4820

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    HOW CAN I PAY AND WHAT FORMS OF PAYMENT ARE ACCEPTED?

    You can choose to pay in full online as we accept Visa, MasterCard, American Express and Discover will be accepted. No personal checks and no business checks will be accepted. Our drivers cannot accept cash on delivery due to issues in the past of being robbed or misplacing it. Payment must be arranged prior to pickup. We will charge your card the day of pickup, unless pickup is on the weekend and then we will charge your card the Friday before.

     If you have any further questions please call (866) 561-4820

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    How much gas should I leave in my car?

    It’s best to have a 1/4  tank of gas in your vehicle. If you have any further questions please call (866) 561-4820

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    How will I know the pick up date and time of my vehicle?

    After a truck has been scheduled, we will email you a notification with the estimated pick up date along with the driver’s phone number. The truck driver usually calls a 24 hours ahead of pick up or delivery to notify you of his estimated arrival time at your address. Special arrangements can be made upon request. If you have any further questions please call (866) 561-4820

    Need the cost to ship your car?

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    Can I change my first available shipping date?

    You can change your ‘First Available Shipping Date’ before a trucker is assigned/dispatched to your order. If you change it after the fact you may have to pay a fee. If you have any further questions please call (866) 561-4820

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    Can I get my quote if I don’t know the exact address yet?

    Yes, but please enter the most-specific information you have. A zip code will work just fine. If you only know the city we can still calculate a quote that is just as accurate as if we had a zip code. If you only know roughly where it is being shipped to or from, use a major city you think you might be shipping to or from to get a good idea of what it will cost. If you have any further questions please call (866) 561-4820

    Need the cost to ship your car?

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    Do you have a Military discount?

    Yes, and we’re the best choice for active and retired Military men and women. Please call (866) 561-4820 and we’ll let you know the lowest price we can do. If you have any further questions please call (866) 561-4820

    Need the cost to ship your car?

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    Do I pay any sales tax on my car shipping?

    No. Our prices are all-inclusive and there are no additional nor hidden fees. If you have any further questions please call (866) 561-4820

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    Can I ship my vehicle that has a lift kit and oversize tires?

    Yes, but you must tell us about these modifications at the time of quoting and booking your vehicle. Our rates are based on vehicles with no modifications from the standard factory condition and will need to have an additional premium cost added to the the price. If a vehicle is modified from the factory condition in any way it’s best to place an order over the phone and we’ll get all the necessary details from you and give you the most accurate price. If you have any further questions please call (866) 561-4820

    Need the cost to ship your car?

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    Does my vehicle need to be insured to ship it?

    No. It is recommended but not required. Your vehicle will be insured by the carrier’s cargo and liability policies, But insurance companies do deny claims, so it’s best to have your vehicle insured. If you have any further questions please call (866) 561-4820